PagerDutyPagerDuty MCP connector for Manus

See what is on fire in PagerDuty and who is on call right now

Ask “What’s open, and who is on call tonight?” Manus lists open PagerDuty incidents by priority, service and time open, plus who is on call for each. Open one to see its alerts, notes, recent changes and similar past incidents in one timeline. It also drafts status page updates, on-call handoff notes and postmortems. Ask it to list changes first, and it waits for your OK.

First, connect PagerDuty in Manus
Open incidents3Illustration
  • P1#4218Open for 42 min
    Checkout requests failing
    Checkout APIMCMaya Chen
  • P2#4217Open for 1 h 24 min
    Payment confirmations delayed
    PaymentsLPLeo Park
  • P3#4215Open for 8 h 35 min
    Search results slow
    SearchDODana Ortiz
On-call schedule · week of Oct 19Now · Wed, 3:40 PM
Mon19Tue20Wed21Thu22Fri23Sat24Sun25
Checkout APIJRAKMCJRAKMCJR
PaymentsLPSPLPPNLPSPLP
SearchDORDDORDDORDDO
PNOverride on Thu: Priya Nair covers Sam Patel on PaymentsWaiting for your OK
Status page updateDraft · waiting for your OK
Some checkouts are failing
  1. InvestigatingPosted 3:15 PM
  2. IdentifiedThis draft
  3. ResolvedAfter the fix

We found the cause of the checkout errors and are rolling back a recent change. Some payments may fail until it’s done. Next update by 4:15 PM.

On-call handoff · Wed, 9:00 AM
4Handled1Still open
  1. 1#4215 Search results slow is still open. Dana Ortiz takes it over from Rosa Diaz.
  2. 2Card payment retries on Payments went up to 3 on Tuesday. Watch payment confirmations.
  3. 3Sam Patel is out on Thursday. Priya Nair covers Payments once you approve the override.

Use PagerDuty MCP to see open incidents and how they started

Manus lists open PagerDuty incidents by priority, service and time open, so PagerDuty incident management starts from one list. Pick one, and it lines up the alerts, notes, change events and similar past incidents in order.

P1#4218Checkout requests failingIllustration
Checkout APIOpen for 42 minMCMaya Chen
  1. Change event2:52 PMCheckout API v3.18 deployed
  2. Triggered2:58 PMAlert: checkout error rate above 5%
  3. Notified3:00 PMMaya Chen paged by the escalation policy
  4. Acknowledged3:03 PMMaya Chen acknowledged the incident
  5. Note3:10 PMMaya Chen: “Errors line up with the v3.18 deploy. Checking a rollback.”
  6. Status update3:15 PM“Investigating” posted to the status page
Right before it startedCheckout API v3.18 was deployed at 2:52 PM, 6 minutes before the first alert.
Similar past incident
P1#4103Sep 28
Checkout requests failingResolved in 38 min after a rollback
Same service and the same error, right after a deploy. Last time, a rollback fixed it.
PagerDuty

List open PagerDuty incidents by priority

See the open incidents right now, with priority, service, time open and who has each one, so you know where to start.

PagerDuty

Build an incident timeline from PagerDuty

Get the alerts, notes and change events for one incident in order, with what changed right before it started.

PagerDuty

Find similar past PagerDuty incidents

See how a similar incident was fixed last time and how long it took.

Who is on call? Check any PagerDuty on-call schedule

Ask who is on call tonight, who takes over next or who covers each day this week. For PagerDuty on-call management, Manus also drafts schedule overrides when someone is out. Ask to see them first, and it waits for your OK.

On call nowShift ends Thu, 9:00 AMIllustration
ServiceOn call nowNext up
Checkout APIMaya ChenJordan Reyes
PaymentsLeo ParkSam Patel
SearchDana OrtizRosa Diaz
Schedule overrideWaiting for your OK
Payments on-call schedule
SPSam PatelPNPriya Nair
  • Starts Oct 22, 9:00 AM
  • Ends Oct 23, 9:00 AM
PagerDuty

Who is on call tonight in PagerDuty

Get tonight’s on-call person for each service, when their shift ends and who takes over next.

PagerDuty

See this week’s PagerDuty on-call rotation

See who covers each day on a schedule, and spot any hours when nobody is on call.

PagerDuty

Cover a shift with a PagerDuty schedule override

When someone is out, Manus drafts the override for the right hours. Ask to see it first, and it waits for your OK.

PagerDuty incident response: notes, responders and status page updates

Tell Manus what to add: a note, a responder, an incident workflow or a status page update. Ask it to list the changes first, and it waits for your OK before anything is added or posted.

P1Changes for #4218Illustration
  • Add a note“Errors started 6 minutes after the v3.18 deploy. Rolling back now.”
  • Add a responderLeo Park, on call for Payments
  • Start an incident workflowMajor incident kickoff
Waiting for your OK
Some checkouts are failing
  1. IdentifiedDraft · waiting for your OKWe found the cause of the checkout errors and are rolling back a recent change. Some payments may fail until it’s done. Next update by 4:15 PM.
  2. InvestigatingPosted 3:15 PMWe’re looking into errors at checkout. Some payments may fail.
PagerDuty

Add a note and a responder in PagerDuty

Say what to add, and Manus lists the note and the person it will page. Ask to see them first, and it waits for your OK.

PagerDuty

Start PagerDuty incident workflows

See which incident workflows you can start for an incident. Ask it to suggest one first, and it waits for your OK before starting it.

PagerDuty

Write the next PagerDuty status page update

Get the update in plain words: what customers notice, what you’re doing and when the next update comes.

On-call handoff summaries and weekly incident reviews

PagerDuty on-call handoff notifications tell you when a shift starts or ends. Manus writes what to pass on: what was handled, what’s still open and what the next person should know.

On-call handoff · Wed, 9:00 AMIllustration
Handled this shift
  • P2Checkout page slow to load#4211 · Checkout APIResolved in 22 min
  • P3Search index lagging#4212 · SearchResolved in 1 h 5 min
  • P2Card payments retrying#4213 · PaymentsResolved in 47 min
  • P3Search suggestions missing#4214 · SearchResolved in 18 min
Still open
P3Search results slow#4215 · SearchOpened 7:05 AM
Weekly incident summaryEvery Monday, 9:00 AM
Week of Oct 12
11Incidents last week47 minAverage time to resolve
Incidents by service
Checkout API5
Payments4
Search2
PagerDuty

Get up to speed before your PagerDuty shift

Before you go on call, get a shift handoff summary: what the last shift handled, what’s still open and the notes left on each incident.

PagerDuty

Weekly PagerDuty incident summary every Monday

Set it up once as an automation and get last week’s incident count, average time to resolve and the services with the most incidents.

See how automations work

Turn a resolved incident into a PagerDuty postmortem draft

Manus drafts the postmortem from the incident’s timeline and notes, then lists the follow-ups for Linear or GitHub. Ask to see them first, and it waits for your OK before filing anything.

Postmortem draft · #4218Draft · waiting for your OKIllustration
SummaryCheckout requests failed for 64 minutes after the Checkout API v3.18 deploy. Rolling it back fixed the errors.
ImpactSome customers couldn’t finish checkout from 2:58 PM to 4:02 PM.
Timeline
  1. 2:52 PMCheckout API v3.18 deployed
  2. 2:58 PMIncident triggered as P1
  3. 3:15 PM“Investigating” posted to the status page
  4. 3:40 PMRollback started
  5. 4:02 PMIncident resolved
Follow-ups
  • Alert on checkout errors within 2 minutesLinear issue
  • Add a rollback step to the Checkout API runbookLinear issue
  • Fix the timeout default changed in v3.18GitHub issue
Waiting for your OK
PagerDuty

Draft a postmortem from a PagerDuty incident

Start from your team’s template or the PagerDuty postmortem template, and Manus fills in the summary, impact, timeline and follow-ups.

PagerDuty

Turn postmortem follow-ups into Linear issues

Get one Linear issue per follow-up, with a link back to the incident. Ask to see the list first, and it waits for your OK.

See the Linear connector
PagerDuty

Open a GitHub issue for the fix

Get a GitHub issue with what broke, how to test the fix and a link to the PagerDuty incident.

See the GitHub connector

Connect the PagerDuty MCP server to Manus

PagerDuty is already in Manus Connectors. Connect your account once, and any task can work with the incidents, schedules and services you have access to.

  1. Open Connectors

    In Manus, open Connectors, choose PagerDuty and select Connect.

  2. Connect your PagerDuty account

    Follow the steps to connect your account. Manus then works with the incidents, schedules and services your PagerDuty account can already use.

  3. Ask in any task

    Mention PagerDuty and the incident, service or schedule. Before any change, ask Manus to list what it will change and wait for your OK.

PagerDutyPagerDutyStreamline incident management, on-call schedules, and services directly from your workflow

Connect your PagerDuty account to easily manage incidents, update on-call schedules, and analyze service performance. Retrieve critical context, trigger workflows, and coordinate with your team using AI-powered insights.

ConnectIllustration
  • Connect your PagerDuty account
  • Works within your PagerDuty account’s permissions

Questions about PagerDuty AI and MCP

How do I connect PagerDuty to Manus?

Open Connectors in Manus, choose PagerDuty and select Connect. Follow the steps to connect your PagerDuty account. After that, mention PagerDuty in any task, for example “Which incidents are open right now, and who is on call?”

Will Manus post status updates or page people without asking?

No. Manus changes things in PagerDuty only when you ask. Ask it to show the change first, and it waits for your OK before it adds a note, adds a responder, starts a workflow, changes a schedule or posts a status update. Every example on this page does this.

Can Manus only read my PagerDuty data?

Yes. Ask it to look things up or write drafts, and it won’t change anything in PagerDuty. It can only do what your PagerDuty account is allowed to do, so if you connect an account whose role can only view, it stays read-only.

What PagerDuty permissions does Manus need?

Manus works with what your PagerDuty account can see and change. To add notes, responders, schedule overrides or status updates, your PagerDuty role needs permission for those actions. PagerDuty’s own MCP setup guide also asks for an account with Advanced Permissions.

What can Manus do when an alert goes off at night?

It can build the incident’s timeline, find similar past incidents, check who is on call and draft the status page update while you work on the fix. It doesn’t answer pages or calls for you, and it doesn’t replace PagerDuty notifications.

Is this the same as PagerDuty AIOps or PagerDuty AI agents?

No. AIOps, the AI agents and other PagerDuty AI features are PagerDuty’s own, and you use them inside PagerDuty. Manus works with your PagerDuty data through the connector and carries an incident into status updates, postmortems or tasks, together with work in the other tools you’ve connected.

Is this like a PagerDuty Claude connector?

Both use MCP. A PagerDuty Claude integration connects Claude to PagerDuty’s MCP server, and PagerDuty in Manus is an MCP connector too. Connect it once in Manus Connectors, and any task can use it alongside the other tools you’ve connected.

Does this replace the PagerDuty integration with Slack or Datadog?

No. Your PagerDuty integration with Datadog still sends alerts, and the one with Slack still posts to your channels. If you’ve also connected Slack or Datadog in Manus, one task can read a PagerDuty incident, check the related Datadog monitor and draft a Slack update for your OK.

Can Manus send me a weekly PagerDuty incident summary?

Yes. Ask once and say when to run it, for example every Monday at 9 AM. Manus runs it as an automation, and each time you get last week’s incident count, average time to resolve and the services with the most incidents.

Do I need to write code?

No. PagerDuty is already in Manus Connectors, so there are no PagerDuty MCP tools to install. Connect your account once and ask for what you need in plain words.

Use Manus as your PagerDuty AI assistant

Connect PagerDuty in Manus