Build Your Own AI Email Support Agent in 30 Minutes
For many small business owners, customer support is a double-edged sword. While every customer interaction is an opportunity to build loyalty, the sheer volume of emails can be overwhelming. What if you could automate most of this workload without losing the personal touch? Now you can.
We are excited to introduce a new, step-by-step guide that shows you how to build your own AI-powered customer support agent using Manus and Gmail. It takes just 30 minutes, and you do not need to write a single line of code.
How It Works
The process is simple and designed for anyone to follow. Your new AI agent connects directly to your Gmail inbox, reads incoming customer questions, and drafts personalized replies based on your own knowledge base. You maintain full control by approving each email before it is sent.
A customer emails you. They send a question to your support email address, just like they normally would.
Manus reads your inbox. Twice a day, your agent checks Gmail for new support emails that need a reply.
Manus drafts a reply. The agent consults your knowledge base, understands the question, and writes a friendly, accurate reply in your brand voice.
You click Confirm. Gmail requires a single click to approve and send each drafted reply. You can review and batch-approve your entire support queue in seconds.
This draft-and-approve model is the perfect way to start with AI automation. It gives you the peace of mind of reviewing every response while still saving you hours of repetitive work.
A Real-World Example of Vibecoding
This tutorial is a testament to the power of vibecoding with Manus. The entire tutorial website itself was built from the ground up using Manus, showcasing how you can create both functional AI agents and the polished web pages that present them to the world.
By following this guide, you are not just building an email agent. You are getting hands-on experience with a tool that can help you build countless other solutions for your business, from inventory trackers to sales report generators.
Ready to Clear Your Inbox?
Stop drowning in support tickets and start automating your workflow. This 30-minute project is the perfect introduction to building practical AI agents that can have a real impact on your business.